And That's It!
Some items require additional questions to be answered. In certain circumstances, the vendor or the Reventals team may reach out over email to clarify a few things. But, overall, that’s all you need to do.
We aim to have our vendors get their quotes over to you within 4 hours, but sometimes it takes a little bit longer for certain items or during busy times.
See our FAQs below for more info!
Frequently Asked Questions
Payment Questions:
When you add your products to the cart and submit your event information we will email you a quote once we hear back from our vendors. Your event items will be reserved when you make the payment mentioned on your email.
All quotes must be paid online in full with either a credit or debit card.
We do not charge the customers any fees. Because we send so much business to our vendor partners, we get volume discounts. That is how we make our money and keep things free for our users.
Delivery Questions:
Delivery fees vary depending on the product, your event location, and if professional help is needed for setup. When you submit your quote, request delivery, and we will send you back an invoice that has the delivery fees added.
All quotes must be paid online in full with either a credit or debit card.
General Questions:
We do not charge the customers any fees. Because we send so much business to our vendor partners, we get volume discounts. That is how we make our money and keep things free for our users.
Before you sign the contract and pay, Reventals is your point of contact. Once you sign the contract, your vendor will be your point of contact. Their information will be sent to you once everything gets finalized.